LIHANBD – Full Website Development with Integrated CRM & HRM

Project Overview

Designed and developed a complete, modern, responsive business website for LihanBD.com with an integrated Customer Relationship Management (CRM) and Human Resource Management (HRM) system. The goal was to create a centralized digital platform that simplifies business operations, improves customer relationships, streamlines employee management, and increases overall organizational efficiency.

1. Website Development

• Modern, professional, and fully responsive website design.
• User-friendly navigation and optimized user experience.
• Mobile, tablet, and desktop compatibility.
• Professional landing pages and business information sections.
• Contact forms and inquiry management.
• Performance optimization and SEO-friendly structure.
• Secure and scalable website architecture.

2. CRM – Customer Relationship Management

Developed an integrated CRM system to manage customer interactions and business development activities.

Key features:

• Customer and client database management.
• Lead generation and lead management.
• Lead assignment and follow-up tracking.
• Sales pipeline and opportunity management.
• Customer communication history.
• Task and activity management.
• Meeting and appointment tracking.
• Customer status and conversion tracking.
• CRM analytics and performance reports.
• Centralized customer information management.

3. HRM – Human Resource Management

Implemented an HRM system to simplify employee administration and human resource operations.

Key features:

• Employee profile and database management.
• Employee onboarding and offboarding.
• Department and designation management.
• Attendance management.
• Leave application and approval system.
• Employee performance monitoring.
• Task and responsibility assignment.
• Work schedule management.
• Employee status tracking.
• HR reports and analytics.

4. Admin Dashboard & Management

Created a centralized administrative dashboard to provide better control over business operations.

Key features:

• Overview of business activities.
• CRM and HRM management.
• User roles and permission management.
• Employee and customer statistics.
• Activity monitoring.
• Data management and reporting.
• Centralized administrative controls.

5. Business Benefits

• Streamlined daily business operations.
• Improved customer relationship management.
• Better employee management and coordination.
• Reduced manual administrative work.
• Centralized business data management.
• Improved productivity and operational efficiency.
• Better decision-making through reports and analytics.

Project Outcome

Successfully developed a comprehensive business management platform combining a professional corporate website, CRM, and HRM functionalities into one centralized solution. The platform provides an organized, scalable, and efficient digital environment for managing customers, employees, and everyday business activities.